Terms & Conditions

This website is operated by annie morris. Throughout the site, the terms “we”, “us” and “our” refer to annie morris.

Annie morris offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to these terms. You can review the most current version of these terms at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. 

Should you have any questions regarding our Terms, please don’t hesitate to contact us at the address provided below.

Our contact details are as follows:

Annie Morris
Rosemary Cottage
East Charleton
Kingsbridge
Devon
TQ7 2AR
United Kingdom.

Telephone number: 01548 531619

General email: hello@anniemorris.co.uk

Introduction

We may revise  these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

Ordering from us

When you place your order we must receive payment in full before the order can be processed.

You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

(a) Where goods are not available
(b) Where we cannot obtain authorisation for your payment
(c) If there has been a pricing or product description error

Order fulfilment

Unfortunately there may some  occasions when a product ordered may not be in stock or there may be an error in quantities of stock available. In this case we will contact you via email or telephone as soon as possible and give you the option of waiting until the item becomes available, choosing an alternative item or cancelling your order.

Pricing

Prices shown on our website are full price inclusive of VAT. Our prices are reviewed periodically.

Personalised Products

Please note that with personalised and bespoke items we are unable to offer refunds if the product is not to your liking or you have changed your mind. If you have made an error, unfortunately we are unable to resell these items or re-use them and therefore cannot offer a refund or credit. It’s extremely important to take extra care with spellings, dates and any other special requirements when purchasing personalised items from us.

If there are any faults, defects or major flaws with the product or we have made an error we will kindly either refund or replace the item as soon as possible.  Please contact us  upon receipt of delivery by calling: 01548531619 or emailing: hello@anniemorris.co.uk.

Cancellation and Returns

For the majority of items you have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items). Order cancellations must be made in writing, quoting your order number, within 7 working days beginning the day after the day on which the item is delivered.

If you wish to cancel your order you can notify us by email at : sales@anniemorris.co.uk  or by telephone before we have dispatched the goods to you. Where goods have already been dispatched to you, the goods must be returned to us in accordance with our ‘Returns Policy’

Refunds are not available for custom made items, commissions or downloadable content.

For digital downloads, there are no refunds once they have been received. Should the download fail for any reason we will allow additional downloads free of charge.

Workshops

Please let us know as soon as possible if you are unable to attend a workshop. We can offer a refund of your booking less 30% for administration fees if your cancellation is more than 14 days in advance. Alternatively you could opt for a friend to go in your place, just let us know the name of your elected replacement! If the cancellation is within 14 days, you could book onto another date (if there are spaces) for an additional 50% of the cost of a workshop. 

Cancellation by us

We reserve the right to cancel the order if:

a) Due to a error we have insufficient stock quantities to deliver the goods you have ordered;
b) the item you ordered was listed at an incorrect price due to a technical error or an error in the pricing information.

If we cancel your order, we will notify you by e-mail and will re-credit  your account any sum deducted by us from your debit /credit card,or any additional payment method as soon as possible.

Licence

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited. No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.

Service Access

Unfortunately, sometimes access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Links to and from other websites
 
Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website.  We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

Liability

We have taken care to compile the the content of this website, however we cannot accept liability for any inaccuracy, error or omission. We also accept no responsibility or liability for any damage or injury to persons or property arising from the use of any products or tutorials, PDF’s or instructions contained on this site.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977) (ii) fraud (iii) misrepresentation as to a fundamental matter or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website.

Cookies

“A cookie is a small text file created by a website that is stored in the user's computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the website to recognize you and keep track of your preferences”.

If you wish, you can adjust your browser settings so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Security

Our customers security is something we take very seriously. We take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that is disclosed online and we will not be responsible for any breach of security unless this is due to our negligence.

Currency & Payment Processing

All prices on this website are displayed  Great British Pounds (£GBP).  All payments and transactions made will be processed in GBP.